SHIPPING POLICY

Thank you for choosing Radiant Store! We strive to provide a smooth and reliable shipping experience to ensure your orders arrive safely and promptly. Below are the details of our shipping policy.

Processing Time

  • All orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day.
  • You will receive a confirmation email with tracking information once your order has been shipped.

    Shipping Charges

    • Shipping fees are calculated based on the weight, dimensions, and destination of your order.
    • Free standard shipping is available on orders over [insert minimum amount] within the [insert country or region].
    • For international shipments, additional customs duties and taxes may apply. These charges are the responsibility of the customer.

    Order Tracking

    • Once your order has shipped, you will receive a tracking number via email so you can monitor your package’s progress.
    • If you have any issues with tracking, please reach out to our customer service team.

    Shipping Restrictions

    • We currently only ship to [list countries or regions].
    • Certain products may be restricted from shipping to certain locations due to legal or logistical reasons. If this applies to your order, you will be notified promptly.

    Lost or Stolen Packages

    • Radiant Store is not responsible for lost or stolen packages once the carrier confirms delivery to the provided address.
    • If you suspect your package is lost or stolen, please contact the shipping carrier directly for assistance. You may also reach out to our customer service team for further support.

    Address Changes

    • Please ensure that your shipping address is correct before placing your order. If you need to make changes to the address after placing your order, please contact us as soon as possible. Once an order has been processed or shipped, we may not be able to make changes.

    International Shipping

    • For international orders, shipping fees, delivery times, and customs regulations may vary. Please note that international shipments may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer.
    • Radiant Store is not responsible for any delays due to customs procedures.

     

    Free shipping

    Enjoy free standard shipping on all orders at Radiant Store! Shop your favorite products with no extra cost for delivery, making your shopping experience even more convenient and affordable.

    Customer service

    Radiant store is ready to help you with product information, order assistance, returns, and more, ensuring a smooth and satisfying shopping experience. Reach out to us anytime for prompt and friendly support